When logging into the Probuild app, you will be asked to enter a secure code that is sent via SMS text message to the phone number associated with your account. If you want to update the phone number associated with your Probuild account, you will need to contact us at firstname.lastname@example.org or 1-855-444-8165. After verifying your identity, we will update your login credentials with your new phone number.
Articles in this section
- I’ve accidentally downgraded my own access permissions (e.g., changed role from Admin to Worker) and can’t change it back. What do I do now?
- I’ve added a new user to my team. Why aren’t they receiving the SMS invitation or secure access code?
- I’m trying to log in to my account, but I’m not receiving the SMS secure access code. What can I do?
- I got a new phone number. How do I update my account login?