When logging into the Probuild app, you will be asked to enter a secure code that is sent via SMS text message to the phone number associated with your account. If you do not receive the secure code on your device, there are things you can try that may fix the issue.
- Check that the phone number was entered correctly in its entirety, including area code.
- Check that your mobile device is connected to a mobile network that is capable of receiving SMS text messages.
While we work hard to minimize disruptions to you and your business, we may become aware of a broader issue or outage on rare occasions, which may affect certain services. Please check our Status page for information about any known outages.
If you are still unable to resolve the issue or require additional assistance, please contact us at firstname.lastname@example.org or 1-855-444-8165.